At the User Summit 2023, customers and end-users of Mimir and Dina shared their experiences, learnings, ideas, and workflows with an audience of 120+ customers, prospects, and partners.
The User Summit rotates to a new location yearly with a selected co-hosting customer. This year, the event was held in London, close to the GB News headquarters. GB News opened its doors to the summit attendees with a tour that was part of the event program.
An engaged audience spent two days together, with keynote presentations from the NY Times, GB News, Formula E, TV Syd, NRK, the University of Volda, and others. See this year's program here.
The success of developing a customer engagement program with a user-driven meeting arena, such as the yearly Fonn Group User Summit, lies in careful planning, coordination, and communications, both internal and external.
The customers spend their full days at the event at their own expense. To make sure it's worth it and to build a concept that no one wants to miss out on, every bit of a piece needs to be done right.
To ensure the event's success for Fonn Group, Synas has delivered a range of services for the customer:
• Planning and coordination.
• Program/agenda work
• All promotional assets, with copy and designs
• Video teasers for Social media
• Website landing page
• Press releases and speaker announcements
• On-site and on-stage branding elements
• Posters, designs for keynote presentations, signage, prints, and more
• Giveaways
• Communication plan and execution
• Bookings (venue, hotel, social events, transport, tours, etc.)
• Partner sponsorship program